GoFlyAir Car Rental® ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or call our assistance service.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address
- Travel Information: Pickup/return locations, travel dates, vehicle preferences, Cars details
- Payment Information: Credit card details (processed securely through our payment partners)
- Usage Information: IP address, browser type, pages visited, time spent on site
- Communication Records: Records of calls and emails for quality assurance purposes
2. How We Use Your Information
We use the information we collect to:
- Process car rental and GoFlyAir Cars booking requests
- Provide customer support and booking assistance
- Send booking confirmations and important updates
- Improve our services and website functionality
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Rental Partners: To complete your car rental booking
- GoFlyAir: To process Cars bookings on your behalf
- Payment Processors: To securely handle payment transactions
- Legal Authorities: When required by law or to protect our rights
4. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and improve our services. You may disable cookies in your browser settings, though this may affect site functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: +1 (888) 328-5980
- Email: support@GoFlyAir Car Rental.com
- Hours: 24/7 Customer Support